FAQ's und Kontakt
❓ Size Guide: How do the sizes fit?
Our products are intentionally designed with a slightly looser fit, offering you a relaxed and comfortable wear. To make your choice easier, you’ll find a size chart with all the important measurements on each product page. If you’re still unsure, our customer service team will be happy to assist you.
📦 Returns: How does a return work?
If an item doesn’t fit or you don’t like it, you can of course return it. Simply contact our customer service via the contact form or by email. We usually process return requests within 2–3 business days and will inform you about the next steps.
🛠️ Production Defect: What to do if there's a defect?
If an item has a defect or production error, we apologize for the inconvenience. Please send us a message with your order number and – if possible – a photo of the issue. Our support team will take care of a solution as quickly as possible.
🌍 Place of Manufacture: Where are the products made?
Our products are carefully manufactured in Turkey. Final finishing, quality control, and packaging are carried out in Bavaria, Germany. This ensures that you receive a high-quality product crafted with great attention to detail.
With this FAQ page, we hope to answer the most common questions and provide you with a pleasant shopping experience. Don’t hesitate to contact us if you have any further questions!